Frequently Asked Questions

Over the past two years we have received numerous enquiries: see below for a compiled list of the most common questions our customers had for us!

Please feel free to use our live chat in the bottom right or get in touch if you can’t find your question below – we’re more than happy to help!

From the moment you make the payment all rights to all concepts and variations developed during your project, including the final designs pass to you. We do however reserve the right (unless discussed otherwise in advance) to present the work done for you as part of our portfolio. Finally, upon completion you are also provided with the source file for the design, which can then be passed on to other designers or companies (such as a printing company) for their use.

Each of our services have their own “Frequently Asked Questions” section. You can find the answer under “Payment and timeline” within these FAQs.

Each of our services have their own “Frequently Asked Questions” section. You can find the answer under “Payment and timeline” within these FAQs.

Absolutely! You can reverse image search any concept or variation we provide, and even individual components of the design, everything we design is made from scratch fully tailored to your brand!

Certainly! From the moment you make the payment all rights to all concepts and variations developed during your project, including the final designs pass to you. We do however reserve the right (unless discussed otherwise in advance) to present the work done for you as part of our portfolio. Finally, upon completion you are also provided with the source file for the design, which can then be passed on to other designers or companies (such as a printing company) for their use.

Logo & Branding

A logo is just an image to visually represent your brand. It can be as simple as a wordmark (e.g. Google), a pictorial mark (e.g. Apple), an abstract mark (e.g. Pepsi) or a combination of the above, to name a few of the most common types.

A logo alone cannot establish your brand identity – a detailed style guide is essential! A brand style guide (also known as a brand book or brand guide) is key to ensure any future content (such as email newsletters, social media ads, website, presentations etc.) follow the same consistent style that represents your brand.

Our branding guidelines offer can include the colour palette, typography, compositions and any other graphic element supporting the brand.

Creating a logo isn’t as simple as taking a shape and turning it into a symbol that supposedly represents your brand.

A logo is the first impression a user will get from your brand. Good logos convey the way your brand feels, the message you want to send, the general mood, and this can have a direct impact on your sales and public image.

Creating a logo that leaves a good impression takes time. Time to thoroughly research your industry, your client demographics, your products and services  – this all influences the final result. An experienced designer can convey all this information through careful choice of colour, typography and composition.

For £50 you’re paying for approximately one hour of a designers time. In one hour you can expect something pretty generic, not very unique and not at all tailored to your brand – one hour simply isn’t enough time to do the necessary research.

It all comes down to your priorities – if having a professional, memorable logo that thoroughly represents your brand is important to you, and you’re not interested in getting dozens of concepts that are more generic, then our logo offer may be for you!

Website Design & Development

In essence custom web design can be considered a luxury service. As you may know there are thousands of ready templates and designs that you can choose from which come at a fraction of the price. If looking for a quick and budget solution going with “guided design” with one of these ready templates might as well be the best route. However, none of these templates will be able to truly capture your brand. Furthermore, most certainly a few similarly designed websites will exist and it is truly difficult to find templates or themes that will mesmerize visitors and permanently engrave your brand in their memories. Last but definitely not least, very few ready designs will be optimized to your website goals.

On the contrary, with our custom web design service every single detail in the design is thought about. From layout and colours to iconography and typography, everything is tailored to truly convey your brand and achieve high conversion on the goals you have, whether it may be for the visitor to purchase, get in touch or simply share the website: everything is thought through! Thus to put in perspective, it takes us around 10-12 hours of work to put a concept together (excluding revisions)! So whether you need this service or not essentially boils down to a trade-off between quality and price, and that’s ultimately for you to decide!

Custom design is specifically for web design only and does not include any development. Within this offer you get a fully custom designed webpage, with everything from layout to icons tailor-made just for your brand. You also get the fully editable source file ready for development (this is typically a Figma link unless desired otherwise). 

Once you have this design, you can decide whether you want us to create the page in WordPress or have it coded in HTML / CSS /JS.

We can only build a custom developed HTML / CSS /JS web page with a Figma/Sketch/Adobe XD/Photoshop design to work from. If you do not want to pay for a custom design stage, we can help you find a suitable WordPress theme and create your website using this existing theme.

WordPress, Wix and SquareSpace are all examples of CMS (Content Management Systems).

Wix and Squarespace have similarities in their easy-to-use interface, low-cost options and accessibility to new web designers, but also in their shortcomings with respect to scalability and customisation. Both are better suited for simple websites, such as blogs and portfolios, but SquareSpace offers more eye-catching designs and Wix has more variety of templates.

For complete control over your website, for the potential for customisation and scalability, and for the availability of a wide range of plugins and features, WordPress is by far the best option. WordPress is less beginner-friendly: we’ve invested the time and energy in becoming complete experts in WordPress development to deliver you custom WordPress sites so you don’t have to learn an entirely new skill! Once your WordPress site is created though, you will be able to easily maintain and update without our assistance.

So in a nutshell: if you’re only interested in having a basic website, with limited functionality then you can build and manage it without the need of experienced developers in Wix or SquareSpace, all by yourself. If you’re looking for a website with some more complex functionality, with a unique design and lower monthly fees then we’re here to help! (-unless learning how to use WordPress is on your bucket list 😉)

As the name suggests, the difference is in the number of pages – a one-page anchor website is typically used as a landing page or for informational purposes. The difference from a standard landing page is that this one page website can still have a navigation menu at the top, like a multi-page website, except instead of linking to different pages, the navigation menu items when pressed scroll to the relevant section on the page. Each section that can be “auto-scrolled” to from the navigation menu has an “anchor” placed in the code, thus name: anchor website!

The vast majority of our websites are built with WordPress – a user friendly CMS. We set up the structure and layout of your site on WordPress, and once we sign off the project, we provide a screen recording tutorial showing how you can easily edit contents, upload blogs, add products and change pretty much anything you need to (as long as it’s not drastic structural changes).

We believe as the business owner, you should be in full control of your website without relying on us for simple updates – such as updating product prices and descriptions, uploading blogs and other contents.

If updating your site isn’t something you’re interested in doing however, we do provide monthly maintenance packages. Please get in touch for more information!